Privacy Policy

We collect information you provide directly, such as your name, email address, and account details when you sign up; your level, learning preferences, and lesson history; and messages you send us. We also collect limited technical information automatically, such as device and browser type, and usage data needed to operate and improve the Service.

We use your information to create and manage your account; schedule and deliver lessons; connect students with teachers; process payments; provide support; keep the Service secure; and communicate important updates. We may use aggregated, non-identifying data to improve our curriculum and features.

Payments are processed by a third-party payment provider. We do not store your full card details on our servers. The payment provider processes your payment information under its own privacy and security terms.

We share information only as needed to run the Service: with teachers you book (limited to what they need to teach you), with service providers who help us operate (such as hosting and payments), and where required by law. We do not sell your personal information.

We keep your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data.

Depending on your location, you may have the right to access, correct, or delete your personal information, object to certain processing, or request a copy of your data. To exercise these rights, contact us at the address below. We aim to respond within a reasonable time.

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings, though some features may not work without them.

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Where lessons are provided to children, we expect a parent or guardian to create and manage the account and to consent to the processing of the child's information. Contact us with any questions about a minor's data.

The Service is available worldwide and your information may be processed in countries other than your own. By using the Service, you consent to such processing consistent with this policy and applicable law.

We may update this Privacy Policy from time to time. We will post the updated version here and revise the “Last updated” date above.

Questions about this policy? Email us at hello@verbavo.com.