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worksheet

Business English U2 Worksheet: Tone, Requests & Follow-ups

activity

Business English U2 Activity: The Email Thread

assessment resource

Business English U2 Progress Check: Professional Email

article

Business English U2 Student Guide: Professional Email

worksheet

Business English U3 Worksheet: Calls & Messages

worksheet

Business English U3 Worksheet: Virtual Meetings

activity

Business English U3 Activity: The Remote Meeting

activity

Business English U6 Activity: The Negotiation

assessment resource

Business English U3 Progress Check: Telephoning & Virtual Meetings

article

Business English U3 Student Guide: Telephoning & Virtual Meetings

worksheet

Business English U4 Worksheet: Setting Up & Participating

worksheet

Business English U4 Worksheet: Chairing a Meeting

activity

Business English U4 Activity: The Full Meeting

assessment resource

Business English U4 Progress Check: Meetings

article

Business English U4 Student Guide: Meetings

worksheet

Business English U5 Worksheet: Structure & Delivery

lesson plan · 45 min

Describing Data & Trends

A teacher guide to describing charts and trends in business reports and presentations.

lesson plan · 45 min

Cross-Cultural Communication & Etiquette

A teacher guide to cross-cultural differences in professional communication, with flexible, safe language.

worksheet · 30 min

Business Idioms & Phrasal Verbs

A worksheet building common workplace phrasal verbs and idioms, with practice in context.

lesson plan · 45 min

Giving & Responding to Feedback

A teacher guide to giving and receiving professional feedback.

lesson plan · 45 min

Customer Service & Handling Complaints

A teacher guide to handling customers and complaints professionally in English.

worksheet · 30 min

CV / Resume & Cover Letters

A worksheet to help learners write a clear CV and a short cover letter in English.

activity · 30 min

Socialising & Business Dinners

A 30-minute activity practising the English of professional socialising and business dinners.

lesson plan · 45 min

Reports & Proposals: Professional Document Writing

A teacher guide to writing clear business reports and proposals: structure, headings and recommendations.